A selection of recent engagements demonstrating our advisory capabilities.
The Challenge
A national homewares retailer with 12 Melbourne stores was experiencing significant stock loss across multiple locations due to organised retail crime. Previous security arrangements had failed to deter well-organised theft groups who had identified gaps in coverage.
Our Approach
Apex conducted a comprehensive shrinkage audit across all 12 sites, identifying peak risk windows and entry/exit vulnerabilities. We deployed a combination of static guarding at four high-risk stores, upgraded CCTV coverage connected to our monitoring centre, and implemented a covert patrol programme at remaining locations. All security staff received retail-specific loss prevention training.
The Outcome
Reduction in stock loss within 90 days of contract commencement; four organised theft groups identified and referred to police
The Challenge
The property manager of a premium 28-storey office tower in Collins Street required a complete overhaul of building security following a serious after-hours trespass incident that resulted in a break-in to three tenancies and significant property damage.
Our Approach
Apex completed a full building security assessment and recommended a layered solution: installation of a new access control system across all 28 floors, CCTV upgrades to all lobby, lift, and loading dock areas, 24/7 remote monitoring, and a dedicated concierge-trained security officer on the lobby desk during business hours. A rapid-response agreement with our nearest mobile patrol unit ensured sub-10-minute emergency response capability.
The Outcome
Security incidents in 24 months post-implementation; building achieved SafeCity accreditation from the City of Melbourne
The Challenge
A major international design event attracting 18,000 visitors over four days required a fully integrated security solution across six heritage venues in the Melbourne CBD. The event organisers needed a provider who could manage complex multi-site logistics, coordinate with Victoria Police, and maintain the premium experience expected by an international audience.
Our Approach
Apex deployed a 48-person security team across all six venues, with a dedicated operations coordinator on-site at the main venue and radio communication linking all teams to our ops centre. Pre-event planning included detailed crowd flow modelling, emergency evacuation drills at each venue, and a joint briefing with Victoria Police and ambulance services. All guards received an event-specific induction covering venue layouts, VIP protocols, and media management.
The Outcome
Visitors managed across 4 days with zero security incidents; client renewed contract for following three annual events
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