Since 2011 — Melbourne, VIC

Licensed Security That Protects What Matters Most

Apex Security Group delivers professional guarding, mobile patrols, CCTV monitoring, and event security to commercial, retail, and corporate clients across Victoria — backed by licenced personnel, a 24/7 operations centre, and average response times under 8 minutes.

Security Services — Apex Security Group
24/7 Operations Centre
14+ Years in Operation
80+ Licensed Guards
320+ Active Client Sites
8min Avg. Response Time
Our Services

Professional Security Services Across Metropolitan Melbourne

From permanent guarding and mobile patrols to CCTV monitoring and event security, Apex delivers licenced, trained professionals and proven technology solutions to protect your people, assets, and premises.

Static Guarding

Designed for commercial, retail, and industrial sites that require a consistent, visible security presence. Apex places fully licenced guards — each holding a current Victorian Security Industry Licence — at your premises to deter unauthorised access, control entry points, and respond immediately to any incident. Every post is built around your specific site risks, so you get genuine protection, not just a uniform at the door.

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Mobile Patrols

A cost-effective alternative to full-time guarding for businesses with large sites, multiple locations, or after-hours exposure. Apex marked patrol vehicles operate across metropolitan Melbourne 24/7, making scheduled and random visits to deter opportunistic threats. Patrol frequencies and routes are built around your site's risk profile, and every visit is verified with a timestamped, photo-confirmed report delivered directly to you.

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CCTV Monitoring

Remote, professional monitoring of your CCTV system from Apex's purpose-built Melbourne operations centre, staffed 24 hours a day, seven days a week. Trained monitoring operators use video analytics software to detect anomalies and trigger immediate response protocols — contacting police, dispatching a patrol, or alerting your nominated contacts. Suitable for existing camera infrastructure or new installations we design and commission for you.

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Access Control

End-to-end design, supply, installation, and management of electronic access control systems for commercial and corporate premises. Apex handles the full lifecycle — from site risk assessment and system design through to staff induction and ongoing support — giving you precise, auditable control over who enters your building, which floors they can access, and when. All systems integrate with our monitoring centre for real-time visibility.

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Event Security

Licenced event security teams for concerts, corporate functions, sporting events, and public gatherings of any scale. Apex works with organisers, venues, and councils during the planning phase to develop crowd management plans and emergency response procedures, then delivers a professional team on the day — from a four-person corporate detail to a multi-guard stadium deployment. You receive a full post-event debrief and incident report.

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Risk Assessment

An independent security risk assessment for commercial, retail, industrial, or corporate sites — conducted by Apex's senior consultants. We identify vulnerabilities across your physical security, people, processes, and technology, model realistic threat scenarios, and evaluate your existing countermeasures. The output is a prioritised remediation roadmap with clear cost-benefit analysis that your team can action without needing to commission further work.

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Why Apex Security Group

The Apex Difference

Licensed guards, a 24/7 operations centre, and a sub-8-minute metro response time — backed by an ISO 9001 certified quality system that holds us to measurable standards on every deployment.

Sub-8-Minute Metro Response

When an incident occurs, speed determines the outcome. Apex Security Group maintains an average guard response time of under 8 minutes across metropolitan Melbourne — a result of deliberate resourcing, route planning, and a 24/7 operations centre coordinating every deployment in real time. That is a specific, measurable commitment, not a general assurance.

Every Guard, Fully Licensed

Every one of our 80+ guards holds a current Victorian Security Industry Licence — no exceptions, no exemptions. In an industry where unlicensed operatives remain a genuine liability risk for clients, our blanket compliance means you are never exposed to regulatory or legal risk through the personnel we place on your site.

ISO 9001 Certified Operations

Apex Security Group is ISO 9001 certified, meaning our service quality is governed by an independently audited management system — not internal promises. From guard briefings and patrol reporting to incident documentation and client communication, every process is defined, measured, and reviewed. You receive consistent, accountable service delivery on every contract.

Case Studies

Proven Results Across Industries

A selection of recent engagements demonstrating our advisory capabilities.

Retail

Reducing Shrinkage at a 12-Store Melbourne Retail Chain

Challenge

A national homewares retailer with 12 Melbourne stores was experiencing significant stock loss across multiple locations due to organised retail crime. Previous security arrangements had failed to deter well-organised theft groups who had identified gaps in coverage.

Our Approach

Apex conducted a comprehensive shrinkage audit across all 12 sites, identifying peak risk windows and entry/exit vulnerabilities. We deployed a combination of static guarding at four high-risk stores, upgraded CCTV coverage connected to our monitoring centre, and implemented a covert patrol programme at remaining locations. All security staff received retail-specific loss prevention training.

61%
Reduction in stock loss within 90 days of contract commencement; four organised theft groups identified and referred to police
Commercial Property

Securing a 28-Storey Melbourne CBD Office Tower

Challenge

The property manager of a premium 28-storey office tower in Collins Street required a complete overhaul of building security following a serious after-hours trespass incident that resulted in a break-in to three tenancies and significant property damage.

Our Approach

Apex completed a full building security assessment and recommended a layered solution: installation of a new access control system across all 28 floors, CCTV upgrades to all lobby, lift, and loading dock areas, 24/7 remote monitoring, and a dedicated concierge-trained security officer on the lobby desk during business hours. A rapid-response agreement with our nearest mobile patrol unit ensured sub-10-minute emergency response capability.

Zero
Security incidents in 24 months post-implementation; building achieved SafeCity accreditation from the City of Melbourne
Events

Event Security for the Melbourne International Design Festival

Challenge

A major international design event attracting 18,000 visitors over four days required a fully integrated security solution across six heritage venues in the Melbourne CBD. The event organisers needed a provider who could manage complex multi-site logistics, coordinate with Victoria Police, and maintain the premium experience expected by an international audience.

Our Approach

Apex deployed a 48-person security team across all six venues, with a dedicated operations coordinator on-site at the main venue and radio communication linking all teams to our ops centre. Pre-event planning included detailed crowd flow modelling, emergency evacuation drills at each venue, and a joint briefing with Victoria Police and ambulance services. All guards received an event-specific induction covering venue layouts, VIP protocols, and media management.

18,000
Visitors managed across 4 days with zero security incidents; client renewed contract for following three annual events
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Client Testimonials

What Our Clients Say

★★★★★

We switched to Apex after a series of shoplifting incidents that our previous provider just couldn't get on top of. Within six weeks of Apex taking over our static guarding and CCTV monitoring contract, theft incidents dropped by 61%. Their guards are professional, alert, and actually want to be there. I wouldn't go back.

Rachel Nguyen
Centre Manager, Eastgate Shopping Centre
★★★★★

We run a 24-hour distribution centre and needed a security partner who could match our pace. Apex's mobile patrol team are reliable, professional, and communicate superbly. Their incident reports are thorough and arrive promptly. For the first time, I feel like our overnight operations are genuinely covered.

Tom Blackwell
General Manager, Blackwell Logistics
★★★★★

We've worked with Apex on fourteen events over the past three years, from 200-person corporate dinners to 4,000-person exhibitions. Their event teams are always prepared, always professional, and handle crowd situations with real skill. The pre-event security planning process alone is worth the engagement.

Sandra Kowalski
Events Director, Melbourne Convention Events
Get Protected Today

Find Out Exactly What Your Site Needs to Stay Secure

Request a free, no-obligation security assessment with one of our senior consultants. We'll review your site, identify the gaps, and give you a straight answer — no upselling, no pressure.